Student Records and Data Management / FAQs (2024)

• Inquiries regarding Student Records:

  Student Records Center
  P.O. Box 3307
  Los Angeles, CA 90051-1307

  Phone: 323-224-5950
  Email:transcripts@lausd.net
  Phone Hours: Mon. - Thus., 9am - 2pm, Fri., 9am - 1pm

Frequently Asked Questions About Obtaining Student Records

Jump to any of the following issues:
Obtaining Student Records | Types of Student Records | Miscellaneous

»Obtaining Records

How can I obtain an official copy of my High School Transcripts?

You may request an official copy of your high school transcripts online through https://www.lausd.org/transcripts and click on the "Order Student Records" button and select the appropriate icon.

Please contact your former school to check if your records are at the school. If the records were transferred to the Student Records Center and you left school before 1995, ask the school clerk for your Record or Index Number. Your request will not be processed if your Record or Index Number is missing.

If your school does not use record or index numbers or if the school is closed or not in session, please contact the Student Records Center at (323) 224-5950 for assistance.

For more information, please visit https://www.lausd.org/transcripts.

How long does it take to get my transcript?

Requests are processed on a first-come first-served basis. Our processing time depends on the volume of requests received and takes longer during peak periods. Please allow 20-30 business days from the date your request is received by the Student Records Center.

How can I obtain a copy of my High School Diploma?

Order online through https://www.lausd.org/transcripts. Click on the "Order Student Records" button and select the appropriate icon.

A reprint of your high school diploma will be issued following verification of your graduation data.

How long does it take to get my diploma?

Please allow approximately 6-8 weeks for processing from the time your request is received in our office. The diploma is printed by an out-of-state vendor.

Please note that during May and June the vendor's processing time increases due to the high volume of diploma orders for all schools districts.

What are your payment options?

Credit, debit cards, and money order.

Where do I mail my money order?

Mail to:

Los Angeles Unified School District
Student Records Center
2151 N. Soto St.,
Los Angeles, CA 90032

Please make sure the money order has the following information:

• Payable to: Los Angeles Unified School District
• Sign the money order if applicable
• Write in your order number on the money order

Can I pick up my request?

All documents are mailed to the address listed on the request. Pickup service is not available.

How is my order delivered?

Orders are mailed via regular US Postal Service.

Do you offer Express Mail Service?

No, requests are processed on a first-come first-served basis.

Can I fax my request to your office?

No, we do not accept faxes. Please place your request online through
https://www.lausd.org/transcripts

I need a letter stating that I graduated. Do I have to order my transcripts?

No, the Los Angeles Unified School District, Student Records Center, can issue a Proof of Graduation Letter. This letter contains your name (as used while in school), your dates of attendance, the name of the graduating high school, and the date of graduation. Please follow the same instructions as ordering transcripts and indicate you are requesting a Proof of Graduation Letter. Letters are mailed via US Postal Service or can be emailed to the requesting organization.

I need my school records from elementary school only. I don't need my high school records. Why do I have to have to give my high school's name?

We need the last school you attended at the Los Angeles Unified School District in order to find your records. While in the Los Angeles Unified School District, your school records travel with you, elementary to middle school to high school. Therefore, all your records will be found at your high school. Request a complete set when ordering transcripts.

If you only attended an elementary school, your record is kept at the school. Please contact the school directly.

I recently moved and I enrolled my child in another school district. The school needs my child's records. Do I request the records from your office?

No, your child's records are at their former school. Records for school age students remain at the last school of attendance. Please contact your child's former school to obtain a copy of their records.

I have a subpoena requesting school records. Can I serve the subpoena to the Student Records Center?

Subpoenas must be served at the last school of attendance. The Principal of each school are deemed the "Custodian of Records". School is responsible for all current and former student records. If the student records are no longer in the school's possession, the school will contact the Student Records Center. The Student Records Center will print copies and forward the records to the school. The school will respond to the subpoena. Please note the Los Angeles Unified School District, Student Records Center, cannot locate records without the student's full name, birthdate, last school of attendance and last year of attendance. Please provide a $15.00 processing fee at the time of service.

Reference Bul-3489

What happens to my records when an LAUSD school closes?

If you have graduated from high school on or before the school closes, the Student Records Center will have your student cumulative files. If you should have graduated but do not have sufficient credits on or before the school closes, your records will housed at the corresponding Local District office. If you are an active student (K-12 grades) and you have informed the closing school which school you will attend the next school year, your records will be forwarded to the new school. If you are an active student (K-12 grades) and you have not informed the closing school which school you will attend the next school year, your records will be forwarded to the corresponding Local District Office. Click here to see the listing of the Local District Offices.

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»Types of Student Records

I attended an LAUSD continuation high school. How do I get my records?

The Student Records Center manages limited records for continuation high schools. Before you place your order, please check with the continuation high school if your records are still at the school.

I attended an LAUSD adult school. Would you have my records?

The Student Records Center maintains adult school records for 1975 and prior years. If you attended adult school after 1975, contact the adult school of attendance for your records.

Does the Student Records Center have records for Charter Schools?

If the Charter School is affiliated with LAUSD, they are considered part of the District and the Student Records Center will have your student cumulative files five years after the high school graduation date. If the Charter School is not affiliated with LAUSD, the records are retained by the Charter School. The only exception is when a non-affiliated Charter School closes. Upon closing of the school, the inactive records (students who have graduated from high school) will be archived at the Student Records Center. Active students' records (students that are of school age, K-12) will be housed at the corresponding Local Districts. Click here to see the listing of Local Districts.

Does LAUSD maintain records for private or non-public schools within its boundaries?

No. Private and non-public schools located within the LAUSD boundaries are sometimes listed under the Los Angeles Unified School District based on mandatory services provided to these schools. The student records are independently maintained by the individual schools. Request for student records must be made directly to the private or non-public school.

I went to a private school in Los Angeles that is now closed. Were my records transferred to your office?

No, the Los Angeles Unified School District is a public school system. We do not have records for any private schools. You can check with the California Department of Education.

This is information found on the California Department of Education web site:

The California Department of Education does not have the authority or resources to collect and/or store transcripts or records for students in California public or private schools.

To obtain a transcript from a California private school, an individual must contact the school or one of its officers directly. If the school is closed, the custodian of records is responsible for student records. If you are unable to locate the custodian contact information on the Private School Web page you can contact our Private Schools Office, by phone at 916-445-7331 or by e-mail at privateschools@cde.ca.gov. Provide the school name, address, county of location, and year(s) of attendance at the school.

To obtain a transcript from a private or vocational college that has closed or you are unable to locate, please contact the Bureau for Private Postsecondary Education (BPPE) by phone at 1-888-370-7589 or visit the BPPE Transcripts Web page.

Do you have records for other school districts?

No, we only have records for schools pertaining to the Los Angeles Unified School District. There are over 100 school districts in the County of Los Angeles. You would need to contact the school district pertaining to the school you attended.

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»Miscellaneous

Where can I receive a copy of a school yearbook?

We do not have school yearbooks at the Student Records Center. Some schools might have copies of yearbooks at their library, for review purposes only. Unfortunately, their yearbooks are not for sale.

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