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The latest reports from users having issues in Katy come from postal codes 77450, 77449 and 77493.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,075 ratings
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Problems in the last 24 hours in Katy, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Katy, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Sugar Land and Katy.
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| City | Problem Type | Report Time |
|---|---|---|
 Sugar Land | TV | |
| Katy | Phone | |
| Katy | TV | |
| Sugar Land | Internet | |
| Katy | Phone | |
| Katy | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Katy, Texas
Latest outage, problems and issue reports in Katy and nearby locations:
- Erik Yates (@ErikYatesFilm) reported fromKaty, Texas
I’m watching the @astros on FS1 on @Xfinity and it keeps glitching...if it goes out during this game, I’m canceling all 3 services I have with them! Not just for that but after several problems & a recent 1.5 hr phone call. Don’t ruin this game...Go ‘Stros!
- Edgar David (@edgardavid84) reported fromCinco Ranch, Texas
@HyvonenLarry @comcastcares So definitely when you get here I wont be coming back. Lost a customer over $10. Good job
- Mi’Chael Myurz (@juicelessjerome) reported fromCinco Ranch, Texas
@xfinitymobile really is trash. I reached out once about my issue, and was told to DM @comcastcares and never got a responsr after 3day. Visited the store and was told they couldn’t fo anything but a network reset for the slow speeds. Definitely aren’t using Verizon towers
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@ComcastCares#mobile_Care Due to inconveniences I was suppose to get a few free overages in case I went over data limit but they were never added to my account. Please help in adding those to my account.
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
I called @comcast customer support because my internet is out. They told me unplug it and plug it back in. I told them I did it already they said do it again then got off the before the lights even came on. Now I’m still without service.
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@comcastcares Even after all the escalations I still out here waiting for internet. Wind stream is coming to this area and laying down their fiber lines. Once they have completed their setup I am gone. No longer will stay with such a company that can’t provide support to its customers!
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast sucks. That's the tweet. Just awful.
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@fduzant @JuliaMorales Sounded like it was an xfinity issue.
- D (@geauxdj74) reported fromCinco Ranch, Texas
Bad time for a “quick household update” @Xfinity #TheLastDance
- hoodie yan (@yannickrizvi) reported fromSugar Land, Texas
There’s a guy at my house from xfinity fixing our stuff bc I got the worst WiFi in existence and I’m definitely the last person who should be home trying to answer questions for him about tech related things
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
@comcast There isn’t an outage
- Marti Smith (@spartimarti) reported fromCinco Ranch, Texas
@comcastcares We have a problem in Katy TX, ESPN 2 is down.....
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@ComcastCares#mobile_Care horrible customer service. Been waiting for 3 months with no internet. If I could get another provider I would go for them in a heartbeat. They called me saying they ready to service and have come out twice with no luck. Waste of my time and technician!
- Lowell A. Doringo (@LoloDoringo) reported fromCinco Ranch, Texas
@Xfinity Damn it...I’m not crying, you’re crying!!!
- Tom O'Brien Jr. (@TommyOGolf) reported fromSugar Land, Texas
@Xfinity @comcast ARE THE WORST!They interrupt internet service for “scheduled” maintenance AND DONT TELL ANYONE! You guys SUCK! Begging @verizon for their 5g outside the loop!!!!! Xfinity/Comcast Sucks!!!!! Automated system hangs up on you!#WifeWorksAtNight #NeedsInternet!
- Houston Hamstrings (@touring_low) reported fromSugar Land, Texas
@SterlingB126 Hopefully Xfinity hook up my damn cable/internet before I get home so I don't have to stream that sh*t on my phone again.
- Web 🕸 Tilton (@webtilton) reported fromCinco Ranch, Texas
@LauraGomezNews Yeah, but I’ve always had to watch FD on FuboTV. Either I didn’t know I had it on Xfinity or it used to be in Standard Def, I’m not sure why I never found it. But @JerryMiraFutbol just told me where it was and it works!
- Travis Nicholson (@rydclyde) reported fromSugar Land, Texas
@disneyplus @VZWSupport this is easily on the level of poor service one expects from Comcast ... this rollout is 100% garbage
- Martinez (@oouuarian) reported fromSugar Land, Texas
my phone provider has better internet service than xfinity wifi. smh
- Danh Phan (@maydaydphan) reported fromMission Bend, Texas
@Xfinity get yo sh*t together. #comcastdown
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Dave (@DWhite3709) reported
@Xfinity WORST CUSTOMER SERVICE EVER!! Has to be a special kind of company to basically steal from long time existing customer. Time to cancel. #cutthecord #ripoff #Unbelievable
- David B. Kopel (@kopel_david) reported
High on drugs **** Comcast
- heater (@heatrocksfl) reported
@comcastbusiness Comcast...I love you but ..you have to fix your customer service problem.That robot that screens incoming calls hung up on me multiple times yesterday.It took me over 1/2 hour to get pass that robot to a real person!
- Im Good Luv, Enjoy (@AndUAreee_) reported
Ok no seriously, **** @xfinity @xfinitysupport !!!!!
- Anthony Chinni (Totoro) (@AnthonyChinni3) reported
COMCAST-NEW JERSEY has continued the MSG network EXPULSION from SPORTS package without REFUND to customers? Where is our GOVERNMENT protection for CONSUMERS? Time to stream and CUT THE CORD !!
- Chewy Yorkie (@ChewyYorkie) reported
@XfinitySupport Thanks for nothing. I already contacted @xfinitymobile which is why I am complaining about the terrible customer service you are providing. @Xfinity
- Harley Gregory (@HarleyDGregory) reported
@hexbrand Worst customer service outside of @comcast. Placed an order on November 3, and after many contacts with customer service, today (12/2/21) I find out that the item I ordered won't be shipped until 12/15 which will delay it beyond Xmas to the destination. Fix this.
- Lemke's Double-Play Partner 💙 (@FlipsToLemke) reported
@JohnKincade Comcast’s management of regional sports networks and hockey teams is on par with its customer service
- Laura Macdonald (@Etmacd72) reported
@VVission123 I probably shouldn’t mention this out loud but I hopped the fence at Great Woods stadium (now xfinity center) to see them when I was 15 or so. Stupid thing to do and they have since improved their security but oh my it was a great show!!
- KJ 🌻 (@xoxo__Karinaa) reported
T-Mobile service is so ******* ******. Paying off this phone & going to Xfinity Mobile. IM DONE.
