The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 556 |
| Houston, TX | 369 |
| Seattle, WA | 237 |
| Washington, D.C., DC | 235 |
| Philadelphia, PA | 234 |
| Atlanta, GA | 207 |
| Denver, CO | 204 |
| San Francisco, CA | 146 |
| Sacramento, CA | 140 |
| Indianapolis, IN | 139 |
| Miami, FL | 137 |
| Orlando, FL | 134 |
| Boston, MA | 124 |
| Detroit, MI | 117 |
| Portland, OR | 112 |
| Minneapolis, MN | 110 |
| Brooklyn, NY | 92 |
| Salt Lake City, UT | 89 |
| Jacksonville, FL | 87 |
| Oakland, CA | 87 |
| Pittsburgh, PA | 65 |
| Tampa, FL | 63 |
| New York City, NY | 59 |
| San Jose, CA | 54 |
| Reno, NV | 46 |
| Tacoma, WA | 46 |
| Fort Myers, FL | 40 |
| Saint Paul, MN | 39 |
| Albuquerque, NM | 37 |
| Charlotte, NC | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Dave (@DWhite3709) reported @Xfinity WORST CUSTOMER SERVICE EVER!! Has to be a special kind of company to basically steal from long time existing customer. Time to cancel. #cutthecord #ripoff #Unbelievable
- David B. Kopel (@kopel_david) reported
High on drugs **** Comcast
- heater (@heatrocksfl) reported
@comcastbusiness Comcast...I love you but ..you have to fix your customer service problem.That robot that screens incoming calls hung up on me multiple times yesterday.It took me over 1/2 hour to get pass that robot to a real person!
- Im Good Luv, Enjoy (@AndUAreee_) reported
Ok no seriously, **** @xfinity @xfinitysupport !!!!!
- Anthony Chinni (Totoro) (@AnthonyChinni3) reported
COMCAST-NEW JERSEY has continued the MSG network EXPULSION from SPORTS package without REFUND to customers? Where is our GOVERNMENT protection for CONSUMERS? Time to stream and CUT THE CORD !!
- Chewy Yorkie (@ChewyYorkie) reported
@XfinitySupport Thanks for nothing. I already contacted @xfinitymobile which is why I am complaining about the terrible customer service you are providing. @Xfinity
- Harley Gregory (@HarleyDGregory) reported
@hexbrand Worst customer service outside of @comcast. Placed an order on November 3, and after many contacts with customer service, today (12/2/21) I find out that the item I ordered won't be shipped until 12/15 which will delay it beyond Xmas to the destination. Fix this.
- Lemke's Double-Play Partner 💙 (@FlipsToLemke) reported
@JohnKincade Comcast’s management of regional sports networks and hockey teams is on par with its customer service
- Laura Macdonald (@Etmacd72) reported
@VVission123 I probably shouldn’t mention this out loud but I hopped the fence at Great Woods stadium (now xfinity center) to see them when I was 15 or so. Stupid thing to do and they have since improved their security but oh my it was a great show!!
- KJ 🌻 (@xoxo__Karinaa) reported
T-Mobile service is so ******* ******. Paying off this phone & going to Xfinity Mobile. IM DONE.
- Benjamin Lopez (@Bengotti732) reported
@VerizonSupport @kimnbarry0630 Please please please you guys need to hurry up already an come to my location fios is the best internet I ever had until moved 3 years ago not I’m stuck with this BS xfinity crap
- wheels0218 (@wheels0218) reported
@JohnKincade Comcast subscribers in Colorado have been blacked out from the Denver Nuggets & Colorado Avalanche for 3 years. Seriously 3 years , no games broadcast. The world sucks right now.
- Grey Hollis (@TheGreysunHoll) reported
Hey @Xfinity … my father is dead. It took 3 hours to get your useless team to ‘cancel’ his account… too bad they didn’t. This is abuse @Xfinity Please help me!
- Anthony Sangiuliano (@1tiger1) reported
@nuggets Sorry, I'm a Comcast customer. What happened?
- R Caldwell 🇺🇸 (@Ctopia089) reported
@RoArquette Best to pick the big 3 to 5 of Rethug sponsors, and hit those hard. AT&T, Charter Communications, Comcast, Hobby Lobby and Walmart all come to mind as the worst.
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